Axiom Human Resource Solutions (Axiom HRS) has announced the formation of a new HCM Solutions Specialist department, a dedicated business unit aimed at enhancing technical support and client success for mid-market employers using the UKG Ready platform. The division will be led by Cori Weisbeck, a specialist with over a decade of experience in Human Capital Management (HCM), particularly with UKG Ready.
The creation of this department addresses growing demand for specialized, high-touch technical support that extends beyond standard software troubleshooting. The team will focus on optimizing the UKG Ready ecosystem for payroll, timekeeping, scheduling, reporting, and advanced system integrations, operating as a direct extension of the firm's client success initiative.
Weisbeck brings extensive experience in accounting, workflow process improvement, enterprise-level client training, and complex system problem-solving. According to Andy Zelt of Axiom HRS, “Cori Weisbeck understands how organizations interact with payroll and compliance software on a practical level. Her analytical background and deep system knowledge ensure our clients can navigate complex pay rules and reporting structures without administrative friction.”
The new department represents a shift toward proactive customer engagement, focusing on comprehensive discovery, optimized onboarding protocols, targeted training resources, and strategic release-note communication. This approach ensures that at-risk accounts receive focused intervention and that all clients maximize the utility of their software configurations. The initiative adds another layer of technical expertise alongside Axiom's existing implementation and support teams.
For more information about Axiom HRS and its services, visit axiomhrs.com.
