First Orion, a leading provider of branded communications solutions, today introduced a new patented SIP redirect-based, end-to-end call authentication integration method, enabling enterprises to more easily and securely authenticate outbound calls while delivering trusted calls at scale. This innovation expands access to the company's INFORM® with Logo and SENTRY® Call Blocking technologies, which rely on call authentication to ensure that only verified calls are branded or allowed through.
The new integration method leverages SIP redirect technology, allowing enterprises to authenticate calls at the point they enter carrier networks. This means that calls are verified before reaching consumers, reducing the risk of spoofing and increasing trust. According to First Orion, this approach simplifies deployment for enterprises, as it does not require significant changes to existing infrastructure. The company states that the method is patented and offers a scalable solution for businesses of all sizes.
Call Authentication is the backbone of First Orion's branded calling solutions. INFORM with Logo displays a company's logo and name on the recipient's phone, while SENTRY Call Blocking prevents unauthenticated calls from reaching the consumer. By integrating call authentication via SIP redirect, enterprises can ensure that only legitimate, authenticated calls are branded with INFORM or that unauthenticated calls are blocked by SENTRY. This dual approach enhances security and improves the consumer experience by reducing unwanted calls.
The announcement is significant for enterprises that rely on outbound calling for customer engagement, such as banks, healthcare providers, and retailers. With the rise of phone scams and spam calls, consumers have become wary of answering unknown numbers. First Orion's solution helps restore trust by providing visual verification of a caller's identity. The new SIP redirect integration makes it easier for companies to adopt this technology without overhauling their communication systems.
First Orion is a valued partner to Fortune 500 companies and is integrated into the largest U.S. mobile carriers. The company's solutions are designed to improve customer engagement, enhance security, and provide actionable insights. For more information, visit firstorion.com.
The full announcement, including downloadable images and bios, is available here. This development marks a step forward in making branded calling more accessible and secure, benefiting both enterprises and consumers.
