SIATSA, a Mexican technology infrastructure and AI company with nearly 40 years in the industry, has launched 'El Costo Invisible' (The Invisible Cost), a series of video conversations with executives from finance, manufacturing, and the automotive and industrial equipment supply chain. Hosted by Arlet Delgadillo, Business Development at SIATSA, the series aims to expose the often-overlooked expenses of running businesses on outdated technology. Each guest brings a unique perspective, but all converge on a common diagnosis: technology infrastructure in mid-sized Mexican companies is falling behind the pace of the businesses it is supposed to support.
The series provides a candid platform for industry leaders to discuss what it truly costs a company to operate on technology decisions made years or even decades earlier. These costs rarely appear on a budget line; instead, they manifest as slow response times, unreliable data, and integrations that fail at the worst possible moments. By bringing these invisible costs to the forefront, SIATSA hopes to encourage more executives to address the issue before it becomes too expensive to ignore.
The conversations feature five distinct voices from various sectors. Carlos De Alba Gutiérrez, a financial strategy consultant, warns that an ERP is not a one-size-fits-all solution: 'There are many types of companies where an ERP won't solve your problems. Before bringing in any ERP, verify that it's really what you need, the devil is in the details.' Daniel Alameda Picazo, founder of DAP, a custom manufacturer of electrical components, highlights a systemic lack of foresight in Mexican industry: 'In Mexico, there's a lack of foresight. Almost every plant I've visited follows the same pattern: they work under urgency. It's only once something has already failed that everyone starts running.'
José Francisco Flores Alcalá, a data scientist and senior project leader, emphasizes the importance of communication in project management: 'If there isn't good communication among everyone involved, that's where projects get delayed, and not just within one company, it can involve several.' Jesús Adrián García López, an electrical design engineer at Wheelabrator Group, points to the underestimated costs of downtime during equipment startups, noting that a rush-ordered part can cost up to fifty percent more while the machine sits idle. Sergio Iván Torres Valdés, a product engineer at Bocar Group, adds that many companies lack the resources of larger tech firms, but innovation can still make a difference: 'In manufacturing in Mexico, the development side feels a bit abandoned, we rely heavily on clients to bring in what's new.'
These conversations underscore a pattern that SIATSA has been addressing for nearly four decades. Its service model, which includes IT as a Service (ITaaS), Data Center as a Service (DCaaS), and AI as a Service (AIaaS), allows mid-sized companies to operate with the technical solidity of a large corporation without absorbing its cost structure or complexity. Rather than leading with a product recommendation, SIATSA starts with a diagnosis of the client's actual operation, examining legacy systems without current documentation, IT teams stretched thin on incident response, and integrations layered on integrations that no one fully understands anymore.
Fernando Regidor, CEO of SIATSA, explains the motivation behind the series: 'For almost 40 years we've watched the same pattern play out in Mexican companies: the business keeps growing, but the technology underneath it falls behind, and almost no one is willing to say so out loud. With 'El Costo Invisible,' we're not selling a solution. We want more executives to have this conversation before the cost of avoiding it becomes too high to ignore.'
SIATSA, headquartered in Mexico City, works with clients in manufacturing, logistics, financial services, and technology, helping them close the gap between the technology their operations need and the technology they currently have in place. The 'El Costo Invisible' series is a step toward raising awareness about the hidden costs of outdated tech and the importance of proactive infrastructure investment.
