WareMatch, a 3PL warehousing marketplace, has entered into an exclusivity partnership with ShipPlug, a shipping intelligence company that automates FedEx and UPS refund recovery. The integration is live on WareMatch's platform, with a dedicated landing page in development. Through this agreement, WareMatch licenses ShipPlug's technology and makes it available free of charge to its network of 3PLs and shippers.
ShipPlug's software monitors carrier invoices in the background, flags late deliveries, and automatically files refund claims against FedEx and UPS service guarantees. There is no change to existing shipping workflows. A business connects its FedEx or UPS account number, and ShipPlug handles the rest, recovering money on shipments that arrive late. ShipPlug charges no upfront fee and takes a percentage only of the savings it recovers.
This partnership gives ShipPlug its first structured entry into the 3PL market at scale, using WareMatch's existing network as the distribution channel. Ryan Kalisky, CEO and co-founder of WareMatch, stated: "This partnership allows us to bring an additional layer of operational value to our users while helping ShipPlug expand deeper into the 3PL market. Many companies simply do not have the time or internal processes to consistently monitor refund claims and shipping invoice discrepancies, causing savings opportunities to go unchecked."
For 3PLs, the partnership creates a tangible differentiator when talking to prospective clients. Nick DiNatale, CEO and co-founder of ShipPlug, noted: "We've seen 3PL clients recover thousands in carrier refunds they didn't even know they were owed. Pairing that with lower rates from day one? That's a story 3PLs can bring to every prospect conversation they have."
The partnership addresses a well-documented but widely missed revenue recovery opportunity. FedEx and UPS both offer service guarantees tied to delivery windows, and claims can be filed when those windows are missed. In practice, most shippers don't have the internal bandwidth to audit invoices and file claims consistently, so savings go uncollected. ShipPlug automates this process, allowing businesses to recover money on late deliveries without changing their workflows.
This partnership is relevant to any business that ships with FedEx or UPS and currently does not audit invoices for refund eligibility, operates as a 3PL and wants an added value proposition for shipper clients, or is actively looking for warehouse storage space and wants to compare fulfillment options that include built-in cost recovery tools. WareMatch serves shippers looking for 3PL providers for fulfillment, e-commerce warehousing, and flexible warehouse capacity across the US.
WareMatch is a centralized 3PL marketplace that enables businesses to browse, compare, and connect directly with third-party logistics providers based on their operational requirements. The platform allows 3PL operators to create digital listings that more comprehensively market their available space, alongside a streamlined quoting process. WareMatch was founded in 2025 by Ryan Kalisky, Ben Toulch, and Rahul Bains and is headquartered in Montreal, Quebec. Learn more at warematch.com.
ShipPlug is a technology platform for parcel shipping savings that helps businesses reduce shipping costs by up to 50% without changing their existing processes. By combining proprietary software with over 50 years of combined supply chain expertise, ShipPlug automates refund tracking, audits carrier invoices, and secures lower rates with UPS and FedEx on an ongoing basis. Learn more at shipplug.com.
